About the Client

A public transport authority responsible for integrated public mobility in their region.

Situation

Challenges integrating shared mobility services (e-scooters, bike-sharing) with existing transit services due to complex regulations and limited knowledge of the operator market.

Solution

• Developed frameworks for negotiations.

• Established operational follow up of compliance and growth.

• Facilitated stakeholder engagement with partners.

Results

• 5 operators integrated into their MaaS platform and one more contract negotiated and signed.

• Improved negotiating position and project clarity driving decision making through expert interviews and business case.

• Strengthened project follow up through KPIs set and structure set up.